How often do you change your messaging? Probably not as often as you should! Consider how this first point of contact for most customers can...
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How to create effective voicemail for real estate.
Every professional needs a good voicemail message, but none more so than those in real estate. Often away from office and unable to take a call...
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3 very important reasons why you need to update your on hold messaging
Many business owners treat on hold messaging as a set and forget task. Updating messaging regularly is yet another job in the hectic life of a...
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Converting On-hold Telephone Messages into a Branding opportunity
With the invention of the telephone, communication became incredibly easier for people across the world. Besides, even with the existence of...
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Staff Training
If you don’t already take the time to regularly stop and listen to your staff answer the phone, then you need to pencil it in your schedule....
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What big brands need to know about their messaging
Bigger companies have unique needs for their on hold messaging. Ensuring consistency across many different locations and systems can be a time...
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